Translations:Детектор черного экрана/4/en
Principle of action
The detector works with all specialists that are used by OUR. By default, it is disabled and is enabled only on a specific network.
Every company working in our application has its unique ID. It can be found in the personal account. All company devices are tied to this ID.
When a "black screen" error occurs on one or more devices, our server sends an "event" to these devices. The device starts this "event." When launching the "event," the "detector" takes a screenshot. And this screenshot is checked for the presence of a "black screen."
After starting the detector, two types of answers can be obtained:
- After launching the "event," there is no black screen - the system continues to work in normal mode.
- After launching the "event," a black screen is detected - the server sends a repeated, verification "event." The interval for resending is 10 seconds.
If option "2" confirms the presence of the problem, a notification is sent to the email from the server side.
Final result
After receiving information about the problem, its prompt resolution begins. Thus, we always know about the problem first and do not unnecessarily worry our clients.
