Translations:Функционал "Вход и взаимодействие с технической поддержкой"/6/en

Материал из SmartPlayer

Situation Description

Within the SmartPayer platform, users have the ability to grant remote access for technical operations by the SmartPlayer support team.

Operational Logic

After logging into the SmartPlayer platform using their account, users can go to settings and grant access to technical support for various configurations. The settings that technical support can remotely adjust after gaining access include:

  • Assigning/removing licenses
  • Adding a manager/technical support specialist
  • Adding a new company
  • Exporting a company and its information