User contributions for D.Stukalov

From SmartPlayer
A user with 325 edits. Account created on 6 June 2023.
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21 May 2026

6 October 2024

  • 16:5816:58, 6 October 2024 diff hist −650 DebugSmartPlayer/en Новая страница: «==<span id="DebugGetLogs">Getting log from device (logs)</span>== мини мини Each client application writes an event log to its internal device memory, if necessary, it can be obtained and sent for analysis to SmartPLayer technical support, to get the most useful logs, do the following: # In the device settings (Select device -> In the right toolbar Settings), when it is in online status (green),...» current
  • 16:5816:58, 6 October 2024 diff hist +758 N Translations:DebugSmartPlayer/26/en Новая страница: «==<span id="DebugGetLogs">Getting log from device (logs)</span>== мини мини Each client application writes an event log to its internal device memory, if necessary, it can be obtained and sent for analysis to SmartPLayer technical support, to get the most useful logs, do the following: # In the device settings (Select device -> In the right toolbar Settings), when it is in online status (green),...» current
  • 16:5716:57, 6 October 2024 diff hist −718 DebugSmartPlayer/en Новая страница: «==<span id="ClearDevice">Clearing the device</span>== Clearing the device allows you to delete all application data recorded using the SmartPlayer software, these actions reset the application cache. Re-registration of the device is not required. Go to the device card (Select device -> Information in the right toolbar) and click the "clear" icon, you will be offered two options to choose from: * '''Delete all files on the device''' - this option deletes medi...»
  • 16:5716:57, 6 October 2024 diff hist +885 N Translations:DebugSmartPlayer/35/en Новая страница: «==<span id="ClearDevice">Clearing the device</span>== Clearing the device allows you to delete all application data recorded using the SmartPlayer software, these actions reset the application cache. Re-registration of the device is not required. Go to the device card (Select device -> Information in the right toolbar) and click the "clear" icon, you will be offered two options to choose from: * '''Delete all files on the device''' - this option deletes medi...» current
  • 16:5716:57, 6 October 2024 diff hist −362 DebugSmartPlayer/en Новая страница: «==<span id="selfIdentificationdevice">Determine which account the device belongs to (device identification)</span>== To identify the device from the remote control, you need to unlock the device (if the remote control is locked) and press the '''"1"''' button on the remote control, the application will show an interface in which: # The device name is indicated (similar to the personal account) # List of accounts participating in the company for which the dev...»
  • 16:5716:57, 6 October 2024 diff hist +621 N Translations:DebugSmartPlayer/38/en Новая страница: «If after checking the device remains offline in your account (gray), you can collect logs locally from the device for subsequent transfer to SmartPlayer technical support. To do this, install (or use the standard) file manager (for example: [https://play.google.com/store/apps/details?id=com.File.Manager.Filemanager&hl=ru&gl=US ES File Manager]) to follow the path:<br> '''/sdcard/Android/data/org.smartplayer.android.client/files/Logs/*''' <br> Insert the flas...» current
  • 16:5716:57, 6 October 2024 diff hist −352 DebugSmartPlayer/en Новая страница: «You will be taken to a page with a table and a button to copy it. Click the "Copy table" button and pass the information to the employee who requested it. безрамки|центр»
  • 16:5616:56, 6 October 2024 diff hist +235 N Translations:DebugSmartPlayer/47/en Новая страница: «You will be taken to a page with a table and a button to copy it. Click the "Copy table" button and pass the information to the employee who requested it. безрамки|центр» current
  • 16:5616:56, 6 October 2024 diff hist +489 N Translations:DebugSmartPlayer/46/en Новая страница: «==<span id="howIcanGetServerUrl">How to find out the address / version of the server in the platform and personal account SmartPlayer</span>== To determine the address of the server application, you need to go to your personal account безрамки|центр and go to the "Settings" tab, scroll down the page and click the "About software" hyperlink. Файл:Screenshot from 2024-06-03 17-58-21.png|б...» current
  • 16:5616:56, 6 October 2024 diff hist −407 DebugSmartPlayer/en Новая страница: «==<span id="localDebugConsoleBrowser">Receiving debug messages from your personal account </span> == To analyze what is happening in your personal account, it is enough to provide information from two tabs of the browser debugging tools (Network and Console). Open the debugging tools in the Google Chrome browser by pressing F12, then take an action that causes incomprehensible behavior. After that, take a photo in readable quality of the Network and Console...»
  • 16:5616:56, 6 October 2024 diff hist +623 N Translations:DebugSmartPlayer/45/en Новая страница: «==<span id="localDebugConsoleBrowser">Receiving debug messages from your personal account </span> == To analyze what is happening in your personal account, it is enough to provide information from two tabs of the browser debugging tools (Network and Console). Open the debugging tools in the Google Chrome browser by pressing F12, then take an action that causes incomprehensible behavior. After that, take a photo in readable quality of the Network and Console...» current
  • 16:5516:55, 6 October 2024 diff hist −224 DebugSmartPlayer/en Новая страница: «To open the local console of the device from the remote control, you need to unlock the device (if the remote control is locked) and press the '''"Blue"''' button on the remote control, then you need to take a photo in good resolution (so that the lines are readable) and send the photo to support@smartplayer.org or to a SmartPlayer technical support employee <br>»
  • 16:5516:55, 6 October 2024 diff hist +39 N Translations:DebugSmartPlayer/44/en Новая страница: «Файл:InfoDeviceDebugConsole.png» current
  • 16:5516:55, 6 October 2024 diff hist +157 N Translations:DebugSmartPlayer/43/en Новая страница: «The interface can be hidden without waiting for the timer by pressing '''"Blue"''' on the remote control <br> Supported platforms: WebOS/SSSP/BrightSign <br>» current
  • 16:5516:55, 6 October 2024 diff hist +365 N Translations:DebugSmartPlayer/42/en Новая страница: «To open the local console of the device from the remote control, you need to unlock the device (if the remote control is locked) and press the '''"Blue"''' button on the remote control, then you need to take a photo in good resolution (so that the lines are readable) and send the photo to support@smartplayer.org or to a SmartPlayer technical support employee <br>» current
  • 16:5516:55, 6 October 2024 diff hist −717 DebugSmartPlayer/en Новая страница: «==<span id="localDebugConsoleJS">Displaying the local console</span>== Sometimes it is not clear what is happening with the device and there is no way to get logs through your personal account, then you need to run the local debug console to get messages about the problem. 20px In the case of Android OS <br> Starting with version v1.33.*, logging on the device is disabled by default. To enab...»
  • 16:5516:55, 6 October 2024 diff hist +553 N Translations:DebugSmartPlayer/41/en Новая страница: «==<span id="localDebugConsoleJS">Displaying the local console</span>== Sometimes it is not clear what is happening with the device and there is no way to get logs through your personal account, then you need to run the local debug console to get messages about the problem. 20px In the case of Android OS <br> Starting with version v1.33.*, logging on the device is disabled by default. To enab...» current
  • 16:5516:55, 6 October 2024 diff hist +150 N Translations:DebugSmartPlayer/40/en Новая страница: «The interface can be hidden without waiting for the timer by pressing '''"2"''' on the remote control <br> Platform Support: WebOS / SSSP / BrightSign» current
  • 16:5516:55, 6 October 2024 diff hist +592 N Translations:DebugSmartPlayer/39/en Новая страница: «==<span id="selfIdentificationdevice">Determine which account the device belongs to (device identification)</span>== To identify the device from the remote control, you need to unlock the device (if the remote control is locked) and press the '''"1"''' button on the remote control, the application will show an interface in which: # The device name is indicated (similar to the personal account) # List of accounts participating in the company for which the dev...» current
  • 16:5516:55, 6 October 2024 diff hist −313 DebugSmartPlayer/en Новая страница: «==<span id="IntroduceDebugAndroidOffline">Download the log of the Android OS device in offline mode</span>== If the device does not connect to the server, first check the device's access to the server. To do this, simply open the built-in browser on the Android OS device and enter the server address. If the connection goes to https://cms.smartplayer.org, then enter https://api.smartplayer.org as a result, the message '''Cannot GET /''' should appear, this me...»
  • 16:5516:55, 6 October 2024 diff hist +500 N Translations:DebugSmartPlayer/37/en Новая страница: «==<span id="IntroduceDebugAndroidOffline">Download the log of the Android OS device in offline mode</span>== If the device does not connect to the server, first check the device's access to the server. To do this, simply open the built-in browser on the Android OS device and enter the server address. If the connection goes to https://cms.smartplayer.org, then enter https://api.smartplayer.org as a result, the message '''Cannot GET /''' should appear, this me...» current
  • 16:5416:54, 6 October 2024 diff hist −99 DebugSmartPlayer/en Новая страница: «мини|центр»
  • 16:5416:54, 6 October 2024 diff hist +101 N Translations:DebugSmartPlayer/36/en Новая страница: «Depending on the operating system of the client application, it will either be rebooted or restarted.» current
  • 16:5416:54, 6 October 2024 diff hist −151 DebugSmartPlayer/en Новая страница: «The data is copied to the clipboard for further pasting into the required document.»
  • 16:5416:54, 6 October 2024 diff hist +234 N Translations:DebugSmartPlayer/34/en Новая страница: «After the download starts, depending on the size of the broadcast, we wait for it to download to the working computer. Then you need to transfer the archive without modification when you open a request on the technical support portal.» current
  • 16:5416:54, 6 October 2024 diff hist +72 N Translations:DebugSmartPlayer/33/en Новая страница: «мини|центр» current
  • 16:5416:54, 6 October 2024 diff hist −943 DebugSmartPlayer/en Новая страница: «There are two parameters:»
  • 16:5416:54, 6 October 2024 diff hist +363 N Translations:DebugSmartPlayer/32/en Новая страница: «==<span id="DownloadBroadcast">Download broadcast</span>== To analyze the broadcast playback, you can download it from your personal account and send it to SmartPlayer for analysis. To do this, do the following: # Log in to your personal account # Go to the "Broadcasts" menu item # Select the desired broadcast # In the right toolbar, click the icon - "Download"» current
  • 16:5416:54, 6 October 2024 diff hist +83 N Translations:DebugSmartPlayer/31/en Новая страница: «The data is copied to the clipboard for further pasting into the required document.» current
  • 16:5416:54, 6 October 2024 diff hist +72 N Translations:DebugSmartPlayer/30/en Новая страница: «мини|центр» current
  • 16:5416:54, 6 October 2024 diff hist +489 N Translations:DebugSmartPlayer/29/en Новая страница: «==<span id="GetFullInfoAboutDevice">Getting full device information </span>== Each client application contains full device information, to get it, do the following: # Log in to your account with your credentials # Go to the "Devices" menu tab # Select a device (by clicking on it or in the list), without checking the box # The device menu will open on the right, select the Information menu item # In the open device card, click on the "copy to clipboard" icon...» current
  • 16:5416:54, 6 October 2024 diff hist +320 N Translations:DebugSmartPlayer/28/en Новая страница: «* '''current''' - the archive with the event log for the current day will be unloaded, as a result of its smaller size. If the network is unstable, the best choice. * '''full''' - the archive with the event log for several days will be unloaded. It can transmit a large amount of data, the network should be more stable.» current
  • 16:5316:53, 6 October 2024 diff hist +25 N Translations:DebugSmartPlayer/27/en Новая страница: «There are two parameters:» current
  • 16:5316:53, 6 October 2024 diff hist −126 DebugSmartPlayer/en Новая страница: «==<span id="IntroduceDebugTools">Debugging Tools </span> == SmartPlayer platform provides many tools for debugging when an abnormality occurs.»
  • 16:5316:53, 6 October 2024 diff hist +142 N Translations:DebugSmartPlayer/25/en Новая страница: «==<span id="IntroduceDebugTools">Debugging Tools </span> == SmartPlayer platform provides many tools for debugging when an abnormality occurs.» current
  • 16:5216:52, 6 October 2024 diff hist +276 DebugSmartPlayer Отметить эту версию для перевода
  • 16:5216:52, 6 October 2024 diff hist −268 DebugSmartPlayer No edit summary
  • 16:4716:47, 6 October 2024 diff hist −36 DebugSmartPlayer/en Новая страница: «The interface can be hidden without waiting for the timer by pressing '''"Blue"''' on the remote control <br> Supported platforms: WebOS/SSSP/BrightSign <br>»
  • 16:4716:47, 6 October 2024 diff hist +157 N Translations:DebugSmartPlayer/22/en Новая страница: «The interface can be hidden without waiting for the timer by pressing '''"Blue"''' on the remote control <br> Supported platforms: WebOS/SSSP/BrightSign <br>» current
  • 16:4716:47, 6 October 2024 diff hist −188 DebugSmartPlayer/en Новая страница: «To open the local console of the device from the remote control, you need to unlock the device (if the remote control is locked) and press the '''"Blue"''' button on the remote control, then you need to take a photo in good resolution (so that the lines are readable) and send the photo to support@smartplayer.org or to a SmartPlayer technical support employee <br>»
  • 16:4716:47, 6 October 2024 diff hist +365 N Translations:DebugSmartPlayer/21/en Новая страница: «To open the local console of the device from the remote control, you need to unlock the device (if the remote control is locked) and press the '''"Blue"''' button on the remote control, then you need to take a photo in good resolution (so that the lines are readable) and send the photo to support@smartplayer.org or to a SmartPlayer technical support employee <br>» current
  • 16:4616:46, 6 October 2024 diff hist +457 DebugSmartPlayer/en No edit summary
  • 16:4616:46, 6 October 2024 diff hist +497 Translations:DebugSmartPlayer/12/en No edit summary current
  • 16:4516:45, 6 October 2024 diff hist −457 DebugSmartPlayer/en No edit summary
  • 16:4516:45, 6 October 2024 diff hist −417 Translations:DebugSmartPlayer/11/en No edit summary current
  • 16:4516:45, 6 October 2024 diff hist +496 DebugSmartPlayer/en No edit summary
  • 16:4416:44, 6 October 2024 diff hist +536 Translations:DebugSmartPlayer/10/en No edit summary current
  • 16:4416:44, 6 October 2024 diff hist −241 DebugSmartPlayer/en No edit summary
  • 16:4416:44, 6 October 2024 diff hist −201 Translations:DebugSmartPlayer/9/en No edit summary current
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