DebugSmartPlayer/en: Revision history

From SmartPlayer

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6 October 2024

  • curprev 16:5816:58, 6 October 2024 D.Stukalov talk contribs 7,930 bytes −650 Новая страница: «==<span id="DebugGetLogs">Getting log from device (logs)</span>== мини мини Each client application writes an event log to its internal device memory, if necessary, it can be obtained and sent for analysis to SmartPLayer technical support, to get the most useful logs, do the following: # In the device settings (Select device -> In the right toolbar Settings), when it is in online status (green),...»
  • curprev 16:5716:57, 6 October 2024 D.Stukalov talk contribs 8,580 bytes −718 Новая страница: «==<span id="ClearDevice">Clearing the device</span>== Clearing the device allows you to delete all application data recorded using the SmartPlayer software, these actions reset the application cache. Re-registration of the device is not required. Go to the device card (Select device -> Information in the right toolbar) and click the "clear" icon, you will be offered two options to choose from: * '''Delete all files on the device''' - this option deletes medi...»
  • curprev 16:5716:57, 6 October 2024 D.Stukalov talk contribs 9,298 bytes −362 Новая страница: «==<span id="selfIdentificationdevice">Determine which account the device belongs to (device identification)</span>== To identify the device from the remote control, you need to unlock the device (if the remote control is locked) and press the '''"1"''' button on the remote control, the application will show an interface in which: # The device name is indicated (similar to the personal account) # List of accounts participating in the company for which the dev...»
  • curprev 16:5716:57, 6 October 2024 D.Stukalov talk contribs 9,660 bytes −352 Новая страница: «You will be taken to a page with a table and a button to copy it. Click the "Copy table" button and pass the information to the employee who requested it. безрамки|центр»
  • curprev 16:5616:56, 6 October 2024 D.Stukalov talk contribs 10,012 bytes −407 Новая страница: «==<span id="localDebugConsoleBrowser">Receiving debug messages from your personal account </span> == To analyze what is happening in your personal account, it is enough to provide information from two tabs of the browser debugging tools (Network and Console). Open the debugging tools in the Google Chrome browser by pressing F12, then take an action that causes incomprehensible behavior. After that, take a photo in readable quality of the Network and Console...»
  • curprev 16:5516:55, 6 October 2024 D.Stukalov talk contribs 10,419 bytes −224 Новая страница: «To open the local console of the device from the remote control, you need to unlock the device (if the remote control is locked) and press the '''"Blue"''' button on the remote control, then you need to take a photo in good resolution (so that the lines are readable) and send the photo to support@smartplayer.org or to a SmartPlayer technical support employee <br>»
  • curprev 16:5516:55, 6 October 2024 D.Stukalov talk contribs 10,643 bytes −717 Новая страница: «==<span id="localDebugConsoleJS">Displaying the local console</span>== Sometimes it is not clear what is happening with the device and there is no way to get logs through your personal account, then you need to run the local debug console to get messages about the problem. 20px In the case of Android OS <br> Starting with version v1.33.*, logging on the device is disabled by default. To enab...»
  • curprev 16:5516:55, 6 October 2024 D.Stukalov talk contribs 11,360 bytes −313 Новая страница: «==<span id="IntroduceDebugAndroidOffline">Download the log of the Android OS device in offline mode</span>== If the device does not connect to the server, first check the device's access to the server. To do this, simply open the built-in browser on the Android OS device and enter the server address. If the connection goes to https://cms.smartplayer.org, then enter https://api.smartplayer.org as a result, the message '''Cannot GET /''' should appear, this me...»
  • curprev 16:5416:54, 6 October 2024 D.Stukalov talk contribs 11,673 bytes −99 Новая страница: «мини|центр»
  • curprev 16:5416:54, 6 October 2024 D.Stukalov talk contribs 11,772 bytes −151 Новая страница: «The data is copied to the clipboard for further pasting into the required document.»
  • curprev 16:5416:54, 6 October 2024 D.Stukalov talk contribs 11,923 bytes −943 Новая страница: «There are two parameters:»
  • curprev 16:5316:53, 6 October 2024 D.Stukalov talk contribs 12,866 bytes −126 Новая страница: «==<span id="IntroduceDebugTools">Debugging Tools </span> == SmartPlayer platform provides many tools for debugging when an abnormality occurs.»
  • curprev 16:5316:53, 6 October 2024 FuzzyBot talk contribs 12,992 bytes +5,114 Обновление для соответствия новой версии исходной страницы.
  • curprev 16:4716:47, 6 October 2024 D.Stukalov talk contribs 7,878 bytes −36 Новая страница: «The interface can be hidden without waiting for the timer by pressing '''"Blue"''' on the remote control <br> Supported platforms: WebOS/SSSP/BrightSign <br>»
  • curprev 16:4716:47, 6 October 2024 D.Stukalov talk contribs 7,914 bytes −188 Новая страница: «To open the local console of the device from the remote control, you need to unlock the device (if the remote control is locked) and press the '''"Blue"''' button on the remote control, then you need to take a photo in good resolution (so that the lines are readable) and send the photo to support@smartplayer.org or to a SmartPlayer technical support employee <br>»
  • curprev 16:4616:46, 6 October 2024 D.Stukalov talk contribs 8,102 bytes +457 No edit summary
  • curprev 16:4516:45, 6 October 2024 D.Stukalov talk contribs 7,645 bytes −457 No edit summary
  • curprev 16:4516:45, 6 October 2024 D.Stukalov talk contribs 8,102 bytes +496 No edit summary
  • curprev 16:4416:44, 6 October 2024 D.Stukalov talk contribs 7,606 bytes −241 No edit summary
  • curprev 16:4416:44, 6 October 2024 D.Stukalov talk contribs 7,847 bytes +310 No edit summary
  • curprev 16:4316:43, 6 October 2024 D.Stukalov talk contribs 7,537 bytes −545 No edit summary
  • curprev 16:4316:43, 6 October 2024 D.Stukalov talk contribs 8,082 bytes +222 No edit summary
  • curprev 16:4216:42, 6 October 2024 D.Stukalov talk contribs 7,860 bytes −57 Новая страница: «The data is copied to the clipboard for further pasting into the required document.»
  • curprev 16:4216:42, 6 October 2024 D.Stukalov talk contribs 7,917 bytes −431 No edit summary
  • curprev 16:4116:41, 6 October 2024 D.Stukalov talk contribs 8,348 bytes −151 Новая страница: «After the download starts, depending on the size of the broadcast, we wait for it to download to the working computer. Then you need to transfer the archive without modification when you open a request on the technical support portal.»
  • curprev 16:4016:40, 6 October 2024 D.Stukalov talk contribs 8,499 bytes +306 No edit summary
  • curprev 16:3916:39, 6 October 2024 D.Stukalov talk contribs 8,193 bytes −381 Новая страница: «==<span id="localDebugConsoleBrowser">Receiving debug messages from your personal account</span>== To analyze what is happening in your personal account, it is enough to provide information from two tabs of the browser debugging tools (Network and Console). Open the debugging tools in the Google Chrome browser by pressing F12, then perform the action that causes the incomprehensible behavior. After that, copy the Network and Console tabs into a text file. Th...»
  • curprev 16:3816:38, 6 October 2024 D.Stukalov talk contribs 8,574 bytes −197 Новая страница: «==<span id="howIcanGetServerUrl">How to find out the address / version of the server in the platform and personal account SmartPlayer</span>== To determine the address of the server application, you need to go to your personal account безрамки|центр and go to the "Settings" tab, scroll down the page and click the "About software" hyperlink. Файл:Screenshot from 2024-06-03 17-58-21.png|б...»
  • curprev 16:3516:35, 6 October 2024 D.Stukalov talk contribs 8,771 bytes −155 Новая страница: «You will be taken to a page with a table and a button to copy it. Click the "Copy table" button and pass the information to the employee who requested it. безрамки|центр»
  • curprev 16:3216:32, 6 October 2024 D.Stukalov talk contribs 8,926 bytes −184 Новая страница: «* '''current''' - the archive with the event log for the current day will be unloaded, as a result of its smaller size. If the network is unstable, the best choice. * '''full''' - the archive with the event log for several days will be unloaded. It can transmit a large amount of data, the network should be more stable.»
  • curprev 16:3116:31, 6 October 2024 D.Stukalov talk contribs 9,110 bytes −409 No edit summary
  • curprev 16:3116:31, 6 October 2024 FuzzyBot talk contribs 9,519 bytes +3,909 Обновление для соответствия новой версии исходной страницы.

27 August 2021

  • curprev 13:1613:16, 27 August 2021 Admin talk contribs 5,610 bytes −363 Новая страница: «==<span id="localDebugConsoleBrowser">Receiving debug messages from your personal account </span> == To analyze what is happening in your personal account, it is...»
  • curprev 13:1513:15, 27 August 2021 Admin talk contribs 5,973 bytes −400 Новая страница: «==<span id="localDebugConsole">Local Console Display </span> == Sometimes it is not clear what is happening with the device and there is no way to get logs throug...»
  • curprev 13:1413:14, 27 August 2021 Admin talk contribs 6,373 bytes −35 Новая страница: «The interface can be hidden without waiting for the timer by pressing '''"2"''' on the remote control <br> Platform Support: WebOS / SSSP / BrightSign»
  • curprev 13:1313:13, 27 August 2021 Admin talk contribs 6,408 bytes −360 Новая страница: «==<span id="selfIdentificationdevice">Determine which account the device belongs to (device modification) </span> == To identify the device from the remote contro...»
  • curprev 13:1213:12, 27 August 2021 Admin talk contribs 6,768 bytes −358 Новая страница: «If after checking the device remains offline in the personal account (gray), you can pick up the logs locally from the device for subsequent transfer to those. Sm...»
  • curprev 13:1113:11, 27 August 2021 Admin talk contribs 7,126 bytes −279 Новая страница: «==<span id="IntroduceDebugAndroidOffline">Upload the operation log (logs) of a device on Android OS in offline mode </span> == If the device does not connect to t...»
  • curprev 13:1113:11, 27 August 2021 Admin talk contribs 7,405 bytes −99 Новая страница: «Depending on the operating system of the client application, it will either be rebooted or restarted.»
  • curprev 13:1013:10, 27 August 2021 Admin talk contribs 7,504 bytes −721 Новая страница: «==<span id="ClearDevice"> Cleaning the device </span> == Cleaning the device, allows you to delete all application data recorded using the SmartPlayer software, t...»
  • curprev 13:0813:08, 27 August 2021 Admin talk contribs 8,225 bytes −844 Новая страница: «==<span id="DebugGetLogs"> Receiving log from device (logs) </span> == Each client application writes an event log to its internal memory of the device, if necess...»
  • curprev 13:0713:07, 27 August 2021 Admin talk contribs 9,069 bytes −126 Новая страница: «==<span id="IntroduceDebugTools">Debugging Tools </span> == SmartPlayer platform provides many tools for debugging when an abnormality occurs.»
  • curprev 13:0613:06, 27 August 2021 Admin talk contribs 9,195 bytes +9,195 Новая страница: «DebugSmartPlayer»
Retrieved from "https://wiki.smartplayer.org/index.php?title=DebugSmartPlayer/en"