Mass Device Update

Description of the Situation

The SmartPlayer team has improved another aspect of user interaction with the platform — device updates. Users now have access to mass device updates directly from their personal account. How to use this functionality is described below on this page.

This method works on all platforms except Web OS and Tizen OS. Over time, mass device updates will also be available for these platforms.

How It Works

To use this feature, the user must register/log in to their SmartPlayer personal account.
After that, the user should navigate to the “Devices” section and select the “Update” category.

Example of the “Devices” section and “Update” category

On the main page of the “Update” section, the user will see:

1. Parameter blocks and a queue overview — two blocks are available: “Devices to be updated” and “Update tasks”.
2. A list of configurable parameters — varies depending on the selected block.
3. Device search system with a list of available devices.

Example of the main page of the “Update” category

To start configuring update parameters, select one or more devices.

Settings for the “Devices to Be Updated” Block

In this block, the user can configure the following parameters:

• Queue name — enter the name of the update queue as text;
• Update date — select the update date using the built-in calendar;
• Update time — select the update time from a predefined list;
• “Update now” checkbox — enables immediate update after the queue is created. Disables the “Update date” and “Update time” fields;
• Number of devices to update simultaneously — enter a numeric value. Minimum is two devices;
• Update timeout — enter the time interval between device updates in minutes;
• Update type — select one of the options from the list: client application or firmware;

Example of the update parameter settings

After configuring the parameters, the user must click the “Create Update Queue” button. This action will take the user to the next block and open a new settings page.

If the required parameters are not selected, the “Create Update Queue” button will be inactive.

Information for the “Update Tasks” Block

On the newly opened page, the user will see a table-like interface where queues are stored. Queues are displayed in a list within the table. Detailed information can be expanded using the down-arrow icon. Each queue in the table has the following columns:

• Queue selection checkbox — selects the queue in the personal account;
• Status — shows the current update process status;
• Progress — displays how many devices have been updated out of the total;
• Name — name of the current update queue;
• Update type — indicates one of the two types mentioned earlier;
• Date and time — scheduled date and time of the update;
• Message — additional information about the update queue;

Example of queues and parameters in the “Update Tasks” block

When a queue is selected using the checkbox, a control panel appears on the right side of the screen. This panel allows you to:

• Deselect;
• Delete the queue;
• Cancel selection;

Example of the control panel functionality after selecting queues

Video Tutorial

Mass Device Update

Additional Information

If this article doesn’t help you use the feature as intended, or if you still have questions after reading it, you can ask them in the “Discussions” section at the top of the page.

Example of the “Discussions” tab on the wiki page

Additional information is also available on the page How Users Can Interact with the “Discussions” Section