Device Notifications

Situation Description

At the moment, users can learn a lot about the status of devices through the SmartPlayer dashboard. To be informed about unexpected situations involving devices, a new feature has been added to allow notifications to be sent from the devices in certain situations. Details about these situations and the functionality will be covered below.

Preliminary Settings

To ensure proper functionality, users will need to perform some preliminary setup.
This setup includes configuring one or multiple email addresses where notifications will be sent. To set up email addresses for receiving device status notifications, the user must first log in to the SmartPlayer dashboard.
Next, they should locate the "Settings" section in the dashboard and choose "Notification Email."

Example of the "Settings" section and "Notification Email" category in the SmartPlayer dashboard

The next step requires the user to add the required email addresses using the "Add Email" button.

Example of the "Add Email" button in the SmartPlayer dashboard

The user may need to specify multiple email addresses. Another email entry field can be added by clicking the "Add Email" button again.

If the user enters an incorrect email address, they can always return to this section to modify it. There is also an option to remove an email from the list by clicking the trash can icon.

Example showing the option to add multiple email addresses and delete an email address in the SmartPlayer dashboard

Once all necessary email addresses are entered, the user must click the "Save" button so the system will retain the email data and allow notifications to be sent.

Example of the "Save" button to complete device notification settings in the SmartPlayer dashboard

Step-by-Step Setup Process

After completing the preliminary setup, the user can begin configuring notifications to be sent from the device to the specified email addresses.
For this, the user must also be logged in to the SmartPlayer dashboard and navigate to the "Devices" section.

Example of the "Devices" section in the SmartPlayer dashboard

After locating the desired device and selecting it by clicking on it, a toolbar will appear on the right side of the screen.

Example showing the selected device and settings toolbar in the SmartPlayer dashboard

In this toolbar, the user should select the "Notifications" line and click on it.

Example of the "Notifications" line in the device settings toolbar in the SmartPlayer dashboard

After completing these actions, a page with a list of configurable notification parameters will appear.

**Available Notification Settings**

The list of settings that users can customize includes the following parameters:

• Notification Type Block
  • Checkbox "Device went offline" – allows enabling/disabling notifications when the device goes offline.
  • Checkbox "Device encountered an error" – allows enabling/disabling notifications when the device encounters an error during operation.
  • Checkbox "Device went online" – allows enabling/disabling notifications when the device goes online.
  • Checkbox "Device screen is turned off" – allows enabling/disabling notifications when the device screen is turned off.
  • Checkbox "Device offline for more than" – allows specifying a custom time duration for how long the device remains offline before notifications are sent to the user's email.
  • Checkbox "Device screen off for more than" – allows specifying a custom time duration for how long the device screen remains off before notifications are sent to the user's email.
• Notification Time Block
  • Start – the user must manually enter the start time for sending notifications in the format - (hh:mm:ss).
  • End – the user must manually enter the end time for sending notifications in the format - (hh:mm:ss).
  • Do not send messages more often than N seconds** – the user must manually specify the minimum time interval (in seconds) between notification emails about the device status.

Example showing the parameters available for configuring device notifications

After configuring all the parameters mentioned above, the user must click the "Apply" button at the bottom center of the screen to save the current settings.

If the user incorrectly configures the parameters, they can revert the notification settings by clicking the "Cancel" button next to the "Apply" button.

Example showing the "Apply" and "Cancel" buttons on the notification settings page for the device

Video Guide

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Additional Information

If this article does not help with using the functionality as intended or if there are further questions after reading, users can address these questions in the "Discussions" section at the top of the page.

Example showing the "Discussions" tab on the wiki page

Additional information can also be found on the page Как взаимодействовать пользователю с разделом "Обсуждения"