Translations:DebugSmartPlayer/38/en

If after checking the device remains offline in your account (gray), you can collect logs locally from the device for subsequent transfer to SmartPlayer technical support. To do this, install (or use the standard) file manager (for example: ES File Manager) to follow the path:
/sdcard/Android/data/org.smartplayer.android.client/files/Logs/*
Insert the flash drive (pre-formatted in fat32) into the device and copy the contents of the entire folder. Then transfer these files to the SmartPlayer technical department.