Translations:SSO (версия для системного администратора)/9/en

Identified Setup Issues:

• Situation: The claim rules are set up incorrectly.
  

An example of the difference in filling "Claim Rules"

Solution: Claim rules must necessarily be set up in the same language. In our case, on the SmartPlayer server, the claim rules were written in Russian, while the client's were in English. On our side, it was written as "Адрес электронной почты" (Email Address), and for the client, it was "E-mail". Once the customer rewrote them in Russian on their ADFS server, the problem was resolved.

• Situation: Incorrect certificate submission.
  

Solution: System administrators from the client side sent the certificate in text format, which turned out to be incorrect and inconvenient to use. After sending the certificate in file format, the issue was resolved.