Translations:Ssl-certificate/17/en

Troubleshooting

Trust anchor for certification path not found

Errors on Android OS

Operating System	Cause of Error	Error Fix
Android OS	The device does not trust the certification authority that issued the certificate installed on the SmartPlayer server application	Add the root certificate of the certification authority to the user certificates on the device. General instructions Installing_Certificates_for_Android_OS. A device reboot may be required after installation, depending on the device firmware.
Android OS	The device does not trust the certification authority that issued the certificate installed on the SmartPlayer server application, but the certificate is installed in the device's certificate store	Update the client application to version v1.70.2 or higher