Модерация контента/en

Situation Description

One of the new solutions proposed by the SmartPlayer development team is the ability to moderate and approve content for use in a broadcast. Functionally, this allows for control over the content planned for playback in a broadcast and its approval, which improves interaction between users (participants) within a single company on the SmartPlayer platform.

Content moderation in the context of this feature means having two users within one company with different access rights and roles for managing the company inside the SmartPlayer platform. One user will act as the moderator (approving/rejecting the added broadcast content). The second user will act as the one who submits content and awaits a decision from the first user regarding approval for use in the broadcast.

Preparation

To properly use the functionality, a user with the “Broadcast Administrator” role must create another user in the personal account with the “Broadcast User” role. But first, the “Broadcast Administrator” must go to the “Personal Account Settings” section and configure access for managing broadcasts.

Example of the “Settings” section in the SmartPlayer personal account

To do this, in the “Settings” section, find the “Content” category and activate the “Broadcast Administrator” toggle.

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Example of the “Broadcast Administrator” toggle

This will enable the option by default for users with the “Broadcast User” role.

In the personal account of a user with the “Broadcast User” role, this setting will be inactive.

Working with Access Roles

To create a user with the “Broadcast User” role, the current “Broadcast Administrator” must either create a new user or edit an existing one. In both cases, go to the “Users” section of the personal account.

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Example of the “Users” section in the SmartPlayer account

Creating a User

After opening the section, the “Broadcast Administrator” should click the icon in the top-left corner of the screen.

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Example of the “Create User” icon

A modal window will appear where all fields must be filled out and the desired role — “Broadcast User” — selected.

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Example of the user creation window

After completing the form, click “Save”. The new user will appear in the user list.

Editing a User

From the same section, the “Broadcast Administrator” selects a user and clicks “Edit” in the right-hand sidebar.

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Example of editing a created user

A window identical to the creation form opens. Change the role to “Broadcast User” and save the changes.

Content Moderator

The user with the “Broadcast Administrator” role becomes the content moderator within this feature. To start moderating, go to the “Content” section and locate the content pending moderation.
Click on the content and check the right-hand sidebar. It will indicate that the content requires review. To perform moderation, select the “Moderation” category.

Example of the “Moderation” category in the sidebar

Clicking it opens a modal window where the “Broadcast Administrator” can perform the following actions: 1. Use in broadcast — select a status: either allow usage or reject usage. 2. Moderator comment — provide a text explanation, for example, why the content was rejected.

Example of the moderation modal window

Broadcast User

The user with the “Broadcast User” role becomes the user of the approved content. To view moderated content, go to the “Content” section and find the item.
Click on the content and check the sidebar on the right. If the review is not complete, the content will show as pending review. To check the status, go to the “Moderation Status” category.

Example of the “Moderation Status” category in the sidebar

Clicking it opens a modal window displaying the moderation status.

Example of the status modal window

Content Statuses

Both users described above use the same statuses and icons for unified understanding. There are three statuses and two icons indicating the content's review state. All icons appear on content thumbnails in the “Content” section of the personal account.

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Example of moderation status icons

Available statuses and icons: 1. Timer icon — the content is “Under Review”, i.e., the “Broadcast Administrator” has not yet issued a decision. 2. Red lock icon — the content was rejected by the “Broadcast Administrator”. 3. No icon — the content was approved by the “Broadcast Administrator”.

Final Result

Once the content is approved by the “Broadcast Administrator” (moderator), the “Broadcast User” will be able to add it to a broadcast. If a “Broadcast User” tries to add unapproved content, the system will prevent this and display a notification at the bottom of the screen.

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Example of the notification popup

Related Information

To fully understand how this feature works, the user must launch a scheduled broadcast. To review the steps for creating a broadcast and schedule, we recommend reading the following SmartPlayer Wiki pages:

• Раздел "Устройства"
• Раздел "Контент на устройства"
• Раздел "Трансляции"
• Раздел "Расписание"

Additional Information

If this article does not help you use the functionality as intended or if you still have questions, feel free to raise them in the “Discussions” section at the top of the page.

Example of the “Discussions” tab on the wiki page

More details can also be found on the page How users interact with the “Discussions” section