FAQ/en: различия между версиями

Материал из SmartPlayer
(Новая страница: «* Q: What types of content does SmartPlayer support? * A: Generally: images (JPG, PNG), videos (MP4), HTML5 content (websites and offline widgets), background mus...»)
(Новая страница: «* Q: Can I control a TV connected to the player via HDMI CEC, turn it on, off, adjust the volume and other general functions? * A: Not at the moment, but this fun...»)
 
(не показаны 3 промежуточные версии этого же участника)
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*Q: Где взять ссылки на клиентские приложения?
* Q: Where can I get links to client applications?
*A: Во вкладке Дистрибутивы в Личном Кабинете. Если вы не нашли необходимого вам дистрибутива, то обратитесь к вашему менеджеру в SmartPlayer или напишите на почту tech@smartplayer.org
* A: In the Distributions tab in the Personal Account. If you have not found the distribution kit you need, then contact your manager in SmartPlayer or email tech@smartplayer.org




*Q: Как узнать версию системы?
* Q: How can I find out the version of the system?
*A: Версию клиентского приложения для конкретного устройства можно посмотреть на вкладке [[Устройства]], выбрав конкретное устройство и нажав на пункт информация в [[панель управления]]. Версию Smart Manager (система управления). Можно посмотреть в разделе [[Настройки]] внизу страницы.
* A: The version of the client application for a specific device can be viewed on the [[Devices/en|Devices]] tab by selecting a specific device and clicking on the information item in [[control panel/en|control panel]]. Smart Manager version (control system). You can see it in the [[Settings/en|Settings]] section at the bottom of the page.




*Q: Как выйти из режима киоска на устройстве?
* Q: How do I exit the kiosk mode on the device?
*A: Во вкладке устройства. Выберите нужно устройство (Windows или Android). Нажмите на пункт "Настройки". Далее переведите настройку "Режим киоска" в положение "Выключить". Также для каждой версии существует магическая комбинация, чтобы отключить режим непосредственно с устройства.
* A: In the device tab. Select the device you want (Windows or Android). Click on "Settings". Next, switch the "Kiosk mode" setting to the "Off" position. Also for each version there is a magic combination to disable the mode directly from the device.




*Q: Можно ли управлять телевизором, подключенным к плееру через HDMI CEC, включать, выключать, регулировать громкость и другие общие функции?
* Q: Can I control a TV connected to the player via HDMI CEC, turn it on, off, adjust the volume and other general functions?
*A: На текущий момент нет, но данный функционал есть в нашем RoadMap и будет реализован в ближайшее время.
* A: Not at the moment, but this functionality is in our RoadMap and will be implemented in the near future.

Текущая версия от 13:20, 27 августа 2021

Другие языки:
  • Q: Is it possible to install the Smartplayer server part inside the organization's network?
  • A: Yes, we have such an option.


  • Q: What platforms can Smartplayer server be installed on?
  • A: Native on Linux. You can also use Docker or VMWare ESXi.


  • Q: Does the client application work if there is no Internet connection?
  • A: Absolutely. All SmartPlayer client applications save all content, schedules, broadcasts, statistics, etc. to internal memory. A network connection is only needed to update content and upload statistics. Although these actions can also be performed using a USB flash drive, in case there is no Internet at the installation site.


  • Q: Do you support background music?
  • A: Supported. Including using prof. displays. Those. you can output video content and background music from one device.


  • Q: What types of content does SmartPlayer support?
  • A: Generally: images (JPG, PNG), videos (MP4), HTML5 content (websites and offline widgets), background music (MP3), streaming video (RTP). For Windows / Linux / Android clients, the application supports all video formats for which there are codecs in the system. If you need a specific file format, then you can write to us and we will check the health and performance of the system with this content.


  • Q: Where can I get links to client applications?
  • A: In the Distributions tab in the Personal Account. If you have not found the distribution kit you need, then contact your manager in SmartPlayer or email tech@smartplayer.org


  • Q: How can I find out the version of the system?
  • A: The version of the client application for a specific device can be viewed on the Devices tab by selecting a specific device and clicking on the information item in control panel. Smart Manager version (control system). You can see it in the Settings section at the bottom of the page.


  • Q: How do I exit the kiosk mode on the device?
  • A: In the device tab. Select the device you want (Windows or Android). Click on "Settings". Next, switch the "Kiosk mode" setting to the "Off" position. Also for each version there is a magic combination to disable the mode directly from the device.


  • Q: Can I control a TV connected to the player via HDMI CEC, turn it on, off, adjust the volume and other general functions?
  • A: Not at the moment, but this functionality is in our RoadMap and will be implemented in the near future.