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| == Troubleshooting == | | == Troubleshooting == |
| Installing the application. If an error appears during installation (there may be different text) and a window does not appear to allow installation from unknown sources. Do the following:
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| * Android 5.0+ and up to 8.0 (Android Oreo). Settings -> Lock screen and protection -> Unknown sources -> (see further instructions above)
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| * Android 8.0+ Settings -> Applications -> Additional settings (... in the upper right corner) -> Special access rights -> Install unknown applications -> Allow installation for required applications
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| * During installation, the message '' 'there was a problem parsing the package' '' may appear. This means that the client application is not fully downloaded, or there were errors during loading on the media.
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| [[File: There-is-a-Problem-Parsing-the-Package.png | 561px]]
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