Windows

Minimum Requirements

• OS: Windows 7, Windows 8 (8.1), Windows 10 or Windows 11
• Processor: Intel Celeron 1.6 GHz (J3160)
• RAM: 4 GB
• Graphics Card: integrated Intel HD Graphics 400
• Storage: 35 GB

Recommended Devices (Playlist up to 4K (3840×2160))

• OS: Windows 10 x64 IOT
• Processor: Intel Core i3
• RAM: 8 GB+
• Graphics Card: integrated Intel HD Graphics 400
• Storage: 100 GB

Recommended Devices (Playlist from 4K (3840×2160) to 8K (7680×4320))

• OS: Windows 10 x64 IOT
• Processor: Intel Core i5 or higher, minimum 6 cores (2.7 GHz)
• RAM: 8 GB+
• Graphics Card: Dedicated. Intel/AMD (e.g.: NVIDIA GeForce GTX 660 or AMD Radeon HD 7870) with 6 GB+ VRAM
• Storage: 100 GB

Recommended Devices (Playlist from 8K (7680×4320))

• OS: Windows 10 x64 IOT
• Processor: Intel Core i5 or higher, minimum 6 cores (2.7 GHz)
• RAM: 12GB+
• Graphics Card: Dedicated. Intel/AMD with 16GB+ VRAM
• Storage: 100GB

Installation

To install Windows client you need to:
1. Configure Internet access and set precise time using NTP server, recommended pool.ntp.org
2. Run SmartPlayer installation package with administrator rights
3. After launching .Exe file, system will display a warning. Click "More info" then "Run anyway"

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4. After approval, system will prompt to select language for installation. Choose language and click "OK"

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5. System will open installation window with version information and installation guide link. Click "Install"

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6. In new window select whether to create desktop icon and click "Next"

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7. SmartPlayer installation will begin. Do not close the window until completion

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8. After installation completes, system will suggest to launch application. Click "Finish"

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9. Configure power settings and screensaver according to guide *Отключение заставки и спящего режима

Disabling Kiosk Mode

To disable kiosk mode, press the **Ctrl+F12** key combination.

Device Registration Without Creating Virtual Device

If you DO NOT use a virtual device in your Personal Account for pre-configuration, then to display the registration code you need to: 1. Exit kiosk mode (**Ctrl+F12**) 2. Click the "X" on the virtual keyboard

Vertical orientation

To set vertical orientation you need:

1. Go to the control panel
2. Select item screen-screen resolution-orientation
3. Next, change the orientation on the device.

Disable screensaver and sleep mode

• Windows 10

Disabling Notifications

Windows 8

1. Press Win+R, enter command `regedit` and click "OK" button.
2. Navigate to following path: `HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows\Explorer`
3. Find "Explorer" key or create it. To do this right-click on "Windows" key, select "New" > "Key" and name it "Explorer" (without quotes).
4. Open created "Explorer" key, right-click on right side of its window, click "New" and select "DWORD (32-bit)". Name it "DisableNotificationCenter" (without quotes).
5. Double-click newly created value and enter 1 in the field.
6. Restart computer. After this "Notification Center" should disappear.

Windows 10

1. Press Win+R, enter command `regedit` and click "OK" button.
2. Navigate to following path: `HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\PushNotifications`
3. Right-click in right part of editor and select create - DWORD 32-bit parameter. Name it `ToastEnabled` and leave value as 0 (zero).
4. Restart computer. After this "Notification Center" should disappear.

Start UDP/RTP/RTSP stream

Starting from version v1.84.3, settings for playing UDP/RTP/RTSP are supported. If you have problems playing UDP/RTS/RTSP stream through your personal account, add settings for the device (Select device -> Settings -> Video player settings): Settings add without "", here they are given to save the formatting.

• ":sout-udp-caching=1000"
• ":no-ts-trust-pcr"
• ":ts-seek-percent"
• ":demux=ffmpeg"

Running on Low-End Hardware

When working on computers with weak specifications, video freezes and "stuttering" may occur. To achieve better performance:

1. Load the video into the built-in video editor in your Personal Account, change the video bitrate to an available one (depending on required quality), process it and save it. Use the processed video in your broadcast.
2. In your Personal Account, go to device settings and enable hardware acceleration. Settings → Hardware Acceleration → Save.

1. If using integrated Intel graphics instead of a dedicated GPU, update the graphics drivers. They can be downloaded from the official website: [1].
2. Use MKV format

Touch & Watch

The Windows SmartPlayer application implements a trigger event using RFID tags. See Touch & Watch

Running on Matrox Graphics Cards

To run on devices with professional Matrox graphics cards, you need to install a SPECIAL BUILD of the client application, which can be requested from your SmartPlayer company manager.

Platform Hardware Limitations

Devices running Windows have the following hardware limitations:

1. Having an enabled antivirus or firewall may affect SmartPlayer application performance.
2. When reviewing the minimum system requirements for the device, users should understand that they are specified for the correct operation of the SmartPlayer application itself, without accounting for other programs and processes that also consume device resources. Therefore, it is recommended to have a device configuration with more powerful components than those specified in the minimum system requirements. Otherwise, stable operation of the SmartPlayer application and its components is not guaranteed.

Content Requirements

The Windows operating system can play content with the following characteristics:

• Resolution - up to 7680x3600
• Frame rate - up to 30 FPS
• Bitrate - up to 8000 kb/s
• Video format - MPEG-4
• Video codec - H264/H265/mp42/mp41
• Audio - MPEG-4 audio

Content Quantity Limitations

These limitations are specified for high-performance system configurations and near-ideal operating conditions

For Windows operating system, there are the following content quantity limitations:

1. One 8K video (7680×4320)
2. Two 4K videos (3840×2160)
3. Four Full HD videos (1920×1080)

Content Playback in Synchronization Mode

Synchronization mode is an operating mode of devices within the SmartPlayer personal account where played content is synchronized between devices within one broadcast.

Requirements for Proper Synchronization Mode Operation

• "Synchronization" mode only works with devices on the local network. If devices for "Synchronization" mode are on different subnets, synchronization won't work
• Ethernet cable connection is recommended
• Using devices with identical hardware and system configurations is recommended. When using similar systems, "Synchronization" mode will work but issues may occur
• When multiple client applications operate in "Synchronization" mode, the start time and duration of each content must be considered, as well as the duration and number of pages
• The personal account must have a shared folder for client applications to enable synchronization mode
• Synchronization mode can only be enabled for a device group
• During synchronization mode operation, the "Master" device can disconnect any device from synchronization mode at any time by command

If a device or several devices don't have/didn't receive an IP address, synchronization won't work on these devices.

Content Features

• Web widgets and PDF content are synchronized only by playback start and end
• In synchronization mode, users cannot play broadcasts with content using an event model. This also applies to smart folders and "Advertiser" mode