Device Notifications

Description of the Situation

Currently, users can learn a lot about the status of their devices using the SmartPlayer personal account. To provide information about incidents or abnormal situations involving the devices, a new functionality has been added: the ability to send notifications directly from the devices in certain situations. Details about the scenarios and how the feature works are provided below.

Preliminary Settings

For the functionality to work correctly, the user must perform initial configuration.
This setup includes specifying one or more email addresses to which notifications will be sent.

To configure this functionality, the user must log in or register in the SmartPlayer personal account.
Next, go to the "Settings" section and expand the "For notifications" line.

Example of the "Settings" section and "Email for notifications" category in the SmartPlayer personal account

The next step is to add the required email addresses using the "Add email" button.

Example of the "Add email" button in the SmartPlayer personal account

The user may need to add multiple email addresses. To create another input line for an additional email, click the "Add email" button again. After entering the email address, confirm the action by clicking the checkmark icon. If the user changes their mind, they can click the cross icon to cancel the changes.

If the user enters an incorrect email address, they can always return to this section and edit it by clicking the pencil icon. There is also an option to delete an email from the list by clicking the trash bin icon.

Example of interaction options for emails in the SmartPlayer personal account

After entering all the required email addresses, the user must click the "Save" button. This action will apply the changes to the server.

If the user does not click the "Save" button, the changes in this settings section will not be saved.

Example of the "Save" button for finalizing the device notification settings in the SmartPlayer personal account

Step-by-Step Algorithm

Once the initial setup is complete, the user can begin configuring notifications that will be sent from the device to the previously specified email addresses.
To do this, the user must also be logged into the SmartPlayer personal account and go to the "Devices" section.

Example of the "Devices" section in the SmartPlayer personal account

After selecting the desired device by clicking on it, a toolbar will appear on the right side of the screen.

Example of a selected device and the settings toolbar in the SmartPlayer personal account

In this toolbar, the user should select the "Notifications" line and click on it.

Example of the "Notifications" line in the device settings toolbar in the SmartPlayer personal account

After these actions, a page with a list of configurable notification parameters will open.

**Available Notification Settings**

The list of settings that users can customize includes the following parameters:

• Notification Type Block
  • Checkbox "Device went offline" – allows enabling/disabling notifications when the device goes offline.
  • Checkbox "Device encountered an error" – allows enabling/disabling notifications when the device encounters an error during operation.
  • Checkbox "Device went online" – allows enabling/disabling notifications when the device goes online.
  • Checkbox "Device screen is turned off" – allows enabling/disabling notifications when the device screen is turned off.
  • Checkbox "Device offline for more than" – allows specifying a custom time duration for how long the device remains offline before notifications are sent to the user's email.
  • Checkbox "Device screen off for more than" – allows specifying a custom time duration for how long the device screen remains off before notifications are sent to the user's email.
• Notification Time Block
  • Start – the user must manually enter the start time for sending notifications in the format - (hh:mm:ss).
  • End – the user must manually enter the end time for sending notifications in the format - (hh:mm:ss).
  • Do not send messages more often than N seconds** – the user must manually specify the minimum time interval (in seconds) between notification emails about the device status.

Example showing the parameters available for configuring device notifications

After configuring all the parameters mentioned above, the user must click the "Apply" button at the bottom center of the screen to save the current settings.

If the user incorrectly configures the parameters, they can revert the notification settings by clicking the "Cancel" button next to the "Apply" button.

Example showing the "Apply" and "Cancel" buttons on the notification settings page for the device

Video Guide

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Additional Information

If this article does not help with using the functionality as intended or if there are further questions after reading, users can address these questions in the "Discussions" section at the top of the page.

Example showing the "Discussions" tab on the wiki page

Additional information can also be found on the page Как взаимодействовать пользователю с разделом "Обсуждения"