Sending email notifications

Situation Description

In the SmartPlayer personal account, it's now possible to receive notifications related to the company and view them. This feature has been implemented in the "Notifications" section as a new "Mail" block.

This feature works within the personal account only for a single company.

Operating Principle

First, the user needs to log into their SmartPlayer personal account.
The next step is to scroll down to the "Notifications" section. After finding the "Notifications" section, the user should click on it.

Example of the "Notifications" section display in the personal account.

Next, a new window with alerts will open. At the top of this window, there are blocks that divide the entire section into three parts:

• Notifications
• History
• Mail

The user needs to select the "Mail" block by clicking on it.

Example of the "Mail" block display in the personal account.

As a result, the user will see a list of their messages.

Example of messages displayed in the "Mail" block.

Delivery Statuses

Messages in the “Mail” block can have different delivery statuses. All statuses are displayed to the left of the message body. There are four in total:

1. Message sent (gray single checkmark)
2. Message in delivery process (blue single checkmark)
3. Message delivered (blue double checkmark)
4. Message delivery error (red exclamation mark)

Example of delivery statuses.

Video Guide

Sending mail notifications within one company

Final Result

Users understand and know where to view mail notifications inside the SmartPlayer personal account.