Notifications Section

Description of the Situation

The SmartPlayer personal account now includes a "Notifications" section. This section collects, stores, and allows users to interact with various types of information.
In this section, the user can access information about:

• platform-generated notifications;
• personal account event history;
• email notifications (if an email is linked to the account).

Action Algorithm

To access the “Notifications” section, the user needs to log in or register in the SmartPlayer personal account.
The next step is to navigate to the menu on the left side of the screen and select the required section.

Example of the “Notifications” section in the SmartPlayer personal account

After clicking the section, its contents will be displayed to the user.

Example of the contents of the “Notifications” section

This section is divided into four tabs:

1. Notifications.
2. History.
3. Information Security.
4. Mail.

Example of the tabs in the “Notifications” section

“Notifications” Tab

On the opened page, you will see notifications stored in the SmartPlayer personal account. Further interaction possibilities with these notifications are described below.

Example of the “Notifications” section main page content

Please note that notifications are stored for 30 days. This information is also displayed on the page.

Example of the notification storage period information

Indication

Currently, notification colors are limited to:

• Blue — used for “Warning” type notifications, which include descriptions of the situation that triggered the alert. The description can be accessed via click or the underlined "Details" button within the notification.

Example of a warning notification

• Red — used for “Error” type notifications, which contain error descriptions. The description can be accessed via click or the underlined "Details" button within the notification.

Example of an error notification

Interface

The interface elements allow users to perform the following actions:

• Delete each notification individually using the trash bin icon on the left of each item;

Example of the “Delete” icon

• Select multiple notifications via checkboxes and delete them at once using the corresponding icon, or mark them as read using the “Mark as read” button;

Example of checkboxes and buttons

• “Load all” button — loads all notifications stored on the server.

Example of the “Load All” button

Filtering

To ease the search for events, users can filter events using the “Filter” button. The filtering options include:

• Status — filter by one of two statuses: read/unread

Example of filtering by “Status”

• Type — filter by one of three types: information, warning, and error

Example of filtering by “Type”

• Category — filter by one of the following categories: information, licensing, devices, maintenance, broadcast, and content

Example of filtering by “Category”

• Date — filter by a date range: specify start and end dates

Example of filtering by “Date”

To apply filters, the user must click the “Apply” button in the filter window. To reset the filters or close the window, click the “Cancel” button located to the left.

Example of “Apply” and “Cancel” buttons

“History” Tab

The “History” tab contains events that occurred in the personal account and were recorded by the system.

Example of the “History” page main view

Please note that notifications in this section are stored for 180 days. This information is also shown on the page.

Example showing the notification retention period

Filtering

To make it easier to find events, the user can filter them using the “Filter” button. The following filter options are available:

• By Actions — filter by one of three actions: create, edit, and delete

Example of filtering “By Actions”

• By Entities — filter by one of the following listed entities: ad campaigns, broadcasts, broadcast groups, devices, firmware, ad blocks, groups, roles, schedules, gas stations, statistics, files, folders, and users

Example of filtering “By Entities”

• By Users — filter by a list of email addresses linked to the company

Example of filtering “By Users”

• By Date — filter by a date range: specify a start and end date

Example of filtering “By Dates”

For more convenient search, there is a search bar where the user can manually enter the desired parameter. Additionally, a “Select All” button below the search bar allows you to highlight all categories. To clear all filters at once, use the “Clear” button, also located below the search bar.

Example of extra filter action buttons

To apply the selected filters, click the “Apply” button in the filter window. To reset current settings or exit the filter window, click the “Cancel” button on the left.

Example of “Apply” and “Cancel” buttons

Exporting from the “History” Section

In addition to the actions described above, the user can export a report from the “History” section by clicking the download icon (down arrow) in the top right corner.

Example of the “Download Report” icon

“Information Security” Tab

In the “Information Security” tab, the user can view all notifications related to information security.

Example of the “Information Security” tab

Please note that notifications in this tab are stored for 180 days. This information is also shown on the page.

Example of notification retention period for the tab

User interaction options in this tab include:

• View details by clicking the “Show details” button;

Example of the “Show details” button

A detailed report will open in a separate modal window.

• Export a report by clicking the downward arrow icon in the top right.

Example of the download icon

“Mail” Tab

The “Mail” tab contains a large amount of information, so it is covered on a separate page. You can view it by following the link:

• Sending Email Notifications

Related Articles

To better understand how the “Notifications” section works, refer to the following materials:

• Device Notifications

Video Tutorial

SmartPlayer Personal Account “Notifications” Section

Additional Information

If this article doesn’t help you use the feature as intended or if you still have questions after reading it, you can post them in the “Discussions” section at the top of the page.

Example of the “Discussions” tab on the wiki page

Additional details can also be found on the page How Users Can Interact with the “Discussions” Section