Translations:DebugSmartPlayer/9/en: различия между версиями

Материал из SmartPlayer
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==<span id="localDebugConsole">Local Console Display </span> ==
If after checking the device remains offline in your account (gray), you can collect logs locally from the device for subsequent transfer to SmartPlayer technical support. To do this, install (or use the standard) file manager (for example: [https://play.google.com/store/apps/details?id=com.File.Manager.Filemanager&hl=ru&gl=US ES File Manager]) to follow the path:<br> '''/sdcard/Android/data/org.smartplayer.android.client/files/Logs/*''' <br>
Sometimes it is not clear what is happening with the device and there is no way to get logs through your personal account, then you need to launch the local debug console to receive messages about the problem.[[File:info.png|20px]] [[DebugSmartPlayer#IntroduceDebugAndroidOffline|For Android OS]]
Insert the flash drive (pre-formatted in fat32) into the device and copy the contents of the entire folder. Then transfer these files to the SmartPlayer technical department.
<br>
For the local console of the device from the remote control, you need to unlock the device (if the remote control is locked) and press the '''"Blue"''' button on the remote control, then you need to take a picture in good resolution (to read the lines) and send the photo to support@smartplayer.org . <br>
The interface can be hidden without waiting for the timer by pressing '''"Blue"''' on the remote <br>
Platform Support: WebOS / SSSP / BrightSign <br>

Текущая версия от 16:44, 6 октября 2024

If after checking the device remains offline in your account (gray), you can collect logs locally from the device for subsequent transfer to SmartPlayer technical support. To do this, install (or use the standard) file manager (for example: ES File Manager) to follow the path:
/sdcard/Android/data/org.smartplayer.android.client/files/Logs/*
Insert the flash drive (pre-formatted in fat32) into the device and copy the contents of the entire folder. Then transfer these files to the SmartPlayer technical department.

Источник — https://wiki.smartplayer.org/index.php?title=Translations:DebugSmartPlayer/9/en&oldid=14242